The best way to ensure that you have trouble free Car Rental is to be prepared. Clearly it is important to bring with you the appropriate documents that will allow us to release the car to you. These include: Driving Licence / Passport / Credit Card Details Name and Address Please read the General information below or click on Help for more details. General information
Additional drivers are allowed at most locations, though they must meet the minimum age requirements, present a valid driver's license and credit card, and have a clean driving record. There may be a surcharge for an additional driver. The cost of any surcharge varies from location to location.
Budget Rent-a-Car is a partner of Brake, the road safety charity.Ee would like to remind you of their 12 pledges to ensure safe driving: BELT UP - front and back and ensure children are correctly restrained SLOW UP - abide by limits and only overtake if totally safe BUCK UP - calm yourself before driving if stressed, angry or excited SHUT UP - put your phone on message service WAKE UP - take breaks every two hours on long journeys LOOK UP - look out for people on bikes, horses and foot MOVE UP - head restraints so the top is level with the top of your head BACK UP - from the vehicle in front - it's your braking space in a crisis SOBER UP - "just say no" to alcohol and drugs if driving WISE UP - if it's night, bright or bad weather, go slower SHARPEN UP - wear glasses or lenses if you need them CHECK UP - check brakes, tyres, lights, mirrors, windows
To help control liability and insurance costs, several major car rental companies, including Budget, screen for high-risk drivers. Budget may ask potential renters a variety of questions regarding their personal driving records. Whenever a prospective renter's driving history fails to meet a company's established criteria, the company can deny rental service. All drivers of the vehicle will need to be present and provide a valid driver's licence - please note that UK drivers with photocard driver's licences should present both their photocard and the accompanying driver record document - and credit card in their own name. If you have any discounts, coupons or corporate identification, they must be presented upon arrival. If you have any doubts concerning your history of endorsements or other questions please contact our Call Centre on +254 20 2223581
Budget Rent a Car boasts over 3000 locations worldwide. Some of these locations are in more remote areas, whereas others are located in popular holiday destinations. If you are intending on hiring a vehicle it is worth doing some local research on the town/country to familiarise yourself with any traffic regulations or renowned dangerous roads. For example, in Kenya, the UK and Australia, motorists are used to driving on the left hand side of the road, whereas other countries, such as North America and in mainland Europe, drive on the right hand side. When you arrive at the renting location your rental vehicle should be available to you and are prepared and checked. However, we recommend that before signing your contract and for added peace of mind that you carry out the following checks:
Point out any minor dents/scratches on the paintwork and ensure that this has been noted on the pre-rental inspection form. At this point you should also check the fuel gauge to ensure that the vehicle has the same amount of fuel in, as it states on the paperwork.
Check the tyres for pressure and the windscreen washers and wipers to ensure that they are not worn and that the washers have water in them.
Ask a member of staff to demonstrate any controls on the car that you are unfamiliar with and also ask for a copy of the handbook.
Make sure that you have a contact number in case of accident or emergency and that the glove compartment contains all relevant breakdown assistance information.
Finally ensure that you know what type of fuel the vehicle takes, as should the wrong type be used, the customer will be liable for the cost of cleaning the engine plus loss of revenue.